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Tork Vision Cleaning
Tork Vision Cleaning is the world’s leading facility management solution for data-driven cleaning. Real-time data shows when and where there are service needs in your facility, which helps you maximise efficiency and resources.
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Tork PaperCircle is the world’s first recycling service for paper hand towels. We help your business go circular by collecting and recycling your used paper hand towels into new tissue products.
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The Xpressnap® AD-a-Glance® feature is your window of opportunity to use the display panels to turn your dispenser into an onsite marketing tool.
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Move hygiene solutions such as hand sanitisers and facial tissues in the office environment with the Tork Hygiene Stand.
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Do you want to improve hand hygiene in your facility? Use the Tork poster builder to promote compliance and show your patients that they are in excellent, safe hands.
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  3. How to Open and Maintain a Toilet Paper Dispenser

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How to open and maintain a Tork toilet paper dispenser

An integral part of hygiene in any facility is ensuring that toilet paper dispensers work properly. Whether you want to guarantee a good guest experience or make sure your employees keep high hygiene standards, Tork toilet paper dispensers are there for your business. 
 
Follow our simple guide to find out how to open and maintain your Tork dispensers.
 

How to open a Tork toilet paper dispenser  

Opening your Tork commercial toilet paper dispenser is incredibly easy. All you need is the key that comes with the unit and then: 
  1. Locate the keyhole on your dispenser.
  2. Insert the key.
  3. Turn clockwise to unlock. 
If you have lost the key for any of our dispensers, no need to worry. You can use a key from another Tork dispenser or contact us for support.
 

How to maintain a Tork toilet paper dispenser 

What may not seem like a big problem today, can potentially cause irreversible damage and costly replacements in the future. So, taking good care of your dispensers is worth it. Regular maintenance ensures they last longer and help your business give a more hygienic impression, saving you budget and boosting your reputation.
 
Keep in mind that it is normal for commercial toilet paper holders to collect dust from usage. This means that heavily used dispensers could require weekly internal cleaning, while those in slower traffic areas may only need to be cleaned on the inside once or twice a year. The outside of the dispenser, on the other hand, should usually get cleaned every day.
 

How to clean a Tork toilet paper dispenser

To clean your Tork toilet paper dispenser, simply: 
  1. Open the dispenser.
  2. Remove the roll of toilet paper.
  3. Clear away dust and fiber residues with a soft microfiber cloth.
  4. Add a mild detergent to the cloth is extra cleaning is needed. 
  5. Close the dispenser.
  6. Wipe the outside.
  7. Wipe the dispenser with a dry paper or microfiber towel if necessary.
If you're looking to harness the power of data-driven cleaning to make sure your dispensers are always refilled and maintained, find out more about how Tork Vision Cleaning can help.
 

Tork toilet paper dispenser troubleshooting 

If your toilet paper roll dispenser is not functioning properly, just follow these simple steps:
  1. Take note of the date code on the inside of the dispenser.
  2. Call Essity at 1-866-722-8675.
  3. Press option 6.
Alternatively, you can contact us via this form.Our customer service teams are on hand to assist you and get your dispensers back up and running. 
 
Providing easy and convenient access to hygiene products for staff and guests alike is crucial in ensuring a safe and successful business. Luckily, our high-quality Tork products are designed to be easy to use, open, refill, and maintain.
 
 
 
Looking for troubleshooting tips for paper towel dispensers? Our step-by-step guide on how to open a Tork paper towel dispenser has you covered. 
 
And if you’re thinking of adding or upgrading the dispenser in your facility, why not find out more about our quality toilet roll dispensers?